Privacy Policy Statement

Your privacy and security are always our priorities

Introduction to Privacy Commitments

At Nexolyra, we respect your privacy and are committed to protecting your personal data in accordance with Canadian law. This policy explains what information we collect and how we use it.

By using our services, you agree to our practices around personal data collection, use, and security as outlined herein. Your trust matters to us and we are transparent about our processes.

Personal Data Collection Details

Personal details are collected when you visit our site, interact with our team, or use studio services, ensuring a seamless experience.

Information You Give Us Directly

  • • Contact form details such as your name and email
  • • Membership sign-up and profile data
  • • Feedback, questions, or requests
  • • Studio visit registration content
  • • Any communication sent to our email

Information Collected Via Technology

  • • Device and browser type you use for access
  • • Site usage statistics and analytical data
  • • Cookies preferences and session storage
  • • Referring website addresses and links clicked
  • • General geographic location

Purpose of Using Your Data

We use your data to personalize your experience, respond to inquiries, communicate updates, and operate our studio efficiently.

  • • Membership administration and communication
  • • Scheduling notifications and reminders
  • • Studio service updates and improvements
  • • Responding to your requests promptly
  • • Identifying service preferences
  • • Site analytics and user experience enhancement
  • • Providing relevant studio content

Our Commitment: Your data stays protected and confidential. We never sell your personal information and take your privacy extremely seriously.

How We Share Data

Your details are only shared with trusted team members and service partners supporting our business. We minimize data to what is necessary.

Service Partners

Select third-party providers may assist with studio operations and communication, always under strict confidentiality and compliance.

Legal and Compliance Matters

We provide data to regulatory or law enforcement agencies as required under Canadian law.

Anonymous Statistics

Aggregated data is used to improve our services and is never linked to personal identities.

Your Rights Explained

You maintain full control of your data, and may request access, changes, or deletion at any time. Reach out for any questions or to exercise these rights.

  • • Request and review your information.
  • • Seek correction of any inaccuracies.
  • • Request deletion of your data.
  • • Ask for a copy of your data.
  • • Object to certain data usage.
  • • Request limitations to data processing.

Contact us with questions or to use these rights by emailing or submitting a written request.

Safeguarding Your Information

Robust security practices protect personal data from loss, unauthorized access, alteration, or misuse through continual review.

Technical Protective Steps

  • • Data encryption both in transit and at rest.
  • • Regular security audits of systems and processes.
  • • Password and access management protocols.
  • • Firewalls and threat monitoring tools.

Organizational Security Practices

  • • Staff receive privacy and data handling training.
  • • Limited access to user data by necessity only.
  • • Regular compliance and privacy awareness checks.
  • • Signed confidentiality agreements for all staff.

Data Retention Policy

We retain data only for as long as it is needed for studio operations or as required by Canadian law, then securely delete it.

  • • Member account records and sign-up data.
  • • Details on classes attended and progress.
  • • Messages and contact inquiries archived briefly.
  • • Transaction records maintained securely.
  • • Preferences for studio news or events.

After the required retention period, all data is deleted or anonymized.

International Data Handling

Some data may be processed or stored outside Canada, with safeguards in place for proper protection.

  • • Only necessary data is transferred.
  • • Contractual privacy provisions for partners.
  • • Regular accountability checks for partners.
  • • Use of secure connections for transfers.

Cookies and Tracking Policy

Cookies enhance your website experience and help us understand site usage. You control preferences at any time through your browser.

Types of Cookies We Use

  • • Enable website basic functions and features.
  • • Monitor site performance and stability.
  • • Remember your site preferences.
  • • Support online forms and tools.

See our Cookie Policy for management details.

Privacy Policy Updates

This policy may be revised over time to reflect new practices or regulations. Changes will be communicated to all members.

  • • Posted notice on our website.
  • • Direct email for significant revisions.
  • • Highlight in member updates.
  • • Available printed copy on request.

Regularly check for the latest updates.

Privacy Contact Information

Reach our privacy officer for questions or requests by email or phone.

Nexolyra

1460 The Queensway, Etobicoke, ON M8Z 1S7 Canada

Phone: +1 (904) 893-6147

Email: content@nexolyra.sbs

Last updated January 2, 2026

Effective from January 2, 2026